Quality Policy

As a regional brand in terms of technology and quality that makes crucial contribution to its country, Petfer is conscious of its responsibilities for the society and the environment, and adopts sustainable growth as a life style. Our target is to present products and services that will ensure the greatest benefit for our customers, and become the best solution partner and to ensure constant customer satisfaction.

All our employees should deem each other as customers and should aim “Zero Mistake” policy by taking constant improvement period approach as a foundation.

Conscious of the fact that our customers’ satisfaction depends on our employees' happiness and satisfaction, we provide the best work medium for our employees; supporting constant growth and learning.

Reducing our costs, increasing our long-term profitability, keeping our future safe can be ensured if we work with our employees within the framework of collaboration and trust.

Thus, our objective is to adopt “Total Quality Management” as a lifestyle and fulfill its needs with a view to ensuring quality consciousness in all activity fields and service units systematically and regularly.

To obtain business perfection through “Total Quality Management” is the task of all of us as employees of Petfer.

Contact Us

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İstiklal Mah. Kavaklıdere Cad. No: 79 Kat: 5 34760 Ümraniye – İstanbul – Turkey

Phone: +90 216 335 33 03